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Eluma User Forum Support Forums Technical Suppo... traffic.com desktop

2/20/2008 9:55 AM

	darthvader
2 posts

traffic.com desktop

hi. i installed the traffic.com desktop and i am unable to see the images in the tool. i have attached the link to screen shot.

my env:

windows vist 64bit ultimate edition, broadband/LAN conenction

http://img263.imageshack.us/img263/1639/trafficxt1.jpg

2/20/2008 12:12 PM

	zkent
20 posts

Re: traffic.com desktop

Modified By zkent on 2/20/2008 12:15:59 PM)

Greetings Lord Vader :)

The image in the screenshot is a flash object so its likely that installing the Flash Player will fix that image. Please visit http://www.macromedia.com/software/flash/about (using Internet Explorer) and verify that you have flash installed for IE.

Zachary Kent | Content Manager
Eluma

My Web Stuff. One Place.

2/21/2008 11:23 AM

	zkent
20 posts

Re: traffic.com desktop

zkent wrote

Greetings Lord Vader :)

Did this solution work for you or are there other images that you are unable to see?

Thanks for using Eluma and for giving us valuable feedback!

Zachary Kent | Content Manager
Eluma

My Web Stuff. One Place.

2/22/2008 9:18 AM

	darthvader
2 posts

Re: traffic.com desktop

i do have flash iinstalled but still do not see the flash objects...

2/26/2008 11:36 AM

	zkent
20 posts

Re: traffic.com desktop

So can you verify for me that you see the flash animation at www.adobe.com/products/flash/about/ ? The message should read: "Adobe Flash Player is installed" followed by a version number. What version number do you see?

IMPORTANT: You have to check this URL using Internet Explorer, not Firefox or other browser.

Have you tried re-installing the flash plugin?

Thanks for your help.

Zachary Kent | Content Manager
Eluma

My Web Stuff. One Place.

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